- 相關(guān)推薦
2017商務(wù)英語(yǔ)優(yōu)秀范文 道歉信怎么寫(xiě)
怎么寫(xiě)一份道歉信，今天小編就教大家用商務(wù)英語(yǔ)寫(xiě)道歉信吧，需要的朋友們可以看看
范文一:
要求：You are the secretary of a computer hardware company. Write an email to Mr Gatt one of your customers, to apologise for the inconvenience createdbecause he has not received an order. Mr Gatt’s email address is joegatt@webcom.net.mt . You should write between 60 and 80 words.
To: joegatt@webcom.net.mt
Subject: Missing Order
Dear Mr Gatt,
I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.[4]
Yours sincerely,
George Hili
[0]這篇道歉信比較短，不知道日常生活中的道歉信是否也這么短。或許是因?yàn)閷?duì)方本來(lái)就可能比較生氣了，再發(fā)一篇長(zhǎng)篇大論可能對(duì)方也不想看，對(duì)方其實(shí)就像知道問(wèn)題怎么解決，后果誰(shuí)承擔(dān)。因此這篇郵件的邏輯基本也是按照這一順序。
[1]開(kāi)頭道歉。[2]然后可能會(huì)講述問(wèn)題原因，或者將解決方案先講完，再解釋原因(如果比較長(zhǎng))。
[3]解決辦法，越細(xì)越好，落實(shí)到人頭和時(shí)間。這里用的shortly，或許發(fā)完郵件當(dāng)天就會(huì)著手處理，但如果解決的時(shí)間比較長(zhǎng)一些，或許應(yīng)寫(xiě)明大約需要多少時(shí)間。
[4]最后再次道歉。
要求：You cannot go for basketball practice. Write an email to your coach, George explaining why. George’s address is george.xerri@vmail.com . You should use between 50 and 60 words.
To: george.xerri@vmail.com
Subject: Basketball Practice
Hi George,
I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.
I promise to make up for it by the next practice session.
Ron
*邏輯同上，首先道歉，然后解釋原因，然后表明態(tài)度、補(bǔ)救措施——I promise to make up for it by the next practice session。由于比較簡(jiǎn)短，也并不非常正式，最后禮節(jié)性的結(jié)尾就省去了。
要求：Write an email to Ms Sciberras, the school librarian, apologising for not returning the books on time. The school library email address is library88@gov.mt . You should write between 50 and 60 words.
范文二：
Sample
to:library88@gov.mt
subjectz: Library Books
Dear Ms Sciberras,
I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.
Thank you.
Regards,
Anita Borg
范文三：
Dear
Thank you for your letter of [date] in which you informed us that [product] you purchased was [nature of problem].
We are sorry that you experienced this problem and are enclosing [nature of compensation]. While we make every attempt to insure that our products are [address complaint]， this unfortunate incident can occasionally occur.
We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products.
【商務(wù)英語(yǔ)優(yōu)秀 道歉信怎么寫(xiě)】相關(guān)文章：
怎么寫(xiě)商務(wù)英語(yǔ)中的感謝信04-29
商務(wù)英語(yǔ)中級(jí)證明書(shū)怎么寫(xiě)08-09
優(yōu)秀幼兒園教案怎么寫(xiě)06-29
BEC怎么盡快通過(guò)商務(wù)英語(yǔ)聽(tīng)力？01-19